
My pets are part of my family. It's hard enough for me to leave them without having to worry about them as well. When I saw how happy Riley was to see Frank, it was much easier for me to leave him. It's like a vacation for him too. When I picked Riley up, he was just as happy as he was when I dropped him off. I recently adopted another dog. I am confident he will give her the same love and care as he's gives Riley. It's obvious Frank loves his job and the animals that are put into his care.
-Patricia Palomares

Dear Franck,
To us you are the Sausalito Dog Whisperer. You know dogs. We can finally take a vacation and feel confident that Romeo and Smoky are going to be well cared for. Thank you so much for your love and attention to them.
-Linda and Joe McKenzie

Six months ago we became owners of our collie pup, named Polo. I had only used a Vet in Mill Valley for overnight stays but my husband and I needed both a Day Care and Overnight facility. Then we found Sausalito Pet Hotel and Franck. We couldn't be happier and more Importantly Our Collie is so happy to be part of the "Group" with Franck and His super cozy and Creatively done facility. Polo loves this place, the other animals, and I know she really loves Franck and the entire staff. Thank you Franck - Polo and (we) think you're the Best!
- Melissa and Jeff Polick
Dear Franck,
We cannot express our thanks enough for your ongoing love
and care for our girl Cassie.
Each and every time we drop her off she cannot wait to get through that gate to see you and begin her day. We have never had a dog before that was so excited to be left with someone other than family. You truly have a special relationship with dogs, and Cassie knows it!
Franck, we are always comforted knowing Cassie is with someone who has a genuine interest and affection for dogs.
Thanks again.
- Vince and Kristine Weige
We are thrilled to have found the Sausalito Pet Hotel and Spa. Our pets' care and well-being are of the utmost importance to us as we love them like our children. We gladly entrust their care to Franck and his staff every time we head out of town or just need a little break. We know they are pampered, loved, and get lots of attention when they stay there. Our puppy, Scount, loves it so much and it has had such a positive impact on her behavior that she visits Franck and Tiny regularly for day care. Sausalito Pet Hotel's excellent service and reputation allow us to be worry-free when we are away from home and away from our pets. We would happily recommend the services of the Sausalito Pet Hotel and Spa to anyone we know.
Franck's warm and loving charm made me feel instantly at ease when leaving my little ones with him. Whether for a groom or for week long stays, I have no worries when I leave them in his care..he spoils them in the style they have become accustomed to. merci Franck!
-Elisabeth Dupar, Founder, Chic Paws
Thank you Franck for taking care of Blanca on a weekly basis. It is so nice to leave my pup in good hands knowing that she will have so much fun, lots of playing time and a clean facility for the day. It makes me even happier when I pull the car up to Sausalito Pet Hotel and Blanca cannot wait to see you and Tiny and sprints to the door!
I was lucky enough to find Franck (he was recommended to me by a Sausalito day care that required a pre-visit) even though I was traveling all the way from Austin, Texas. My husband and I were going somewhere (in Sausalito) that does not allow pets. Dealing with Franck on the phone was a genuine pleasure, but the rea experience was when we arrived. After flying from Texas, our beloved Dachsund, Pilgrim was very sick from eating chips of a marrow bone (my fault). I was so worried, I spoke with two vets. It was a Saturday. My husband and I went to the area of the Pet Hotel and just hung around trying to decide what we should do. Franck let us wait until the last possible minute on Saturday afternoon. And we bought our dog chicken and steamed rice to eat (Franck fed him this the whole time!). Franck was so gentle and kind, even while I was unreasonably worried. When I finally left Pilgrim, I felt like he was with the only person I could leave him with, considering the situation. The hotel was incredible! It was so comfortable and clean and beautiful! All of the dogs seemed so happy! Franck is one special person. And I mean special. I have never met any one like him. What a perfect job for him! Although I trusted him with my not-s-well dog, and I think I would trust him with my own child, my house, maybe even my finances. When I say special, I mean special. I called and checked on my dog a few times. Franck was always calm and reassuring that he was doing fine. When I picked him up three days later, he had had a lovely spa treatment/bath at the spa. He was so happy, silky and wearing a turquoise bandana. I don't know who had a better vacation, Pilgrim or us!!
We love Franck! Thank you Franck!
- Kathryn and Dan Winters